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Peak Performance accepts personal checks, cash, Visa, MasterCard, private insurance, Medicare, Medicaid (patients under 21) and verified worker's compensation insurance as remuneration for treatment rendered. Applicable deductible amounts and/or co-payments, whether fixed amount or a percentage of charges, are due at each visit. Individual payment plans are also available.

Peak Performance now accepts ONLINE payments securely using The Pay Plan system. Secure payments can be made from credit cards (Visa, MasterCard) and also checking accounts.

Billing Process Improvement

Peak Performance is continuously seeking ways to improve the experience of our patients in all areas, to include dealing with the complexity of insurance benefits and payments. To that end, Peak Performance has made a significant investment in a new in-house billing system as well as hired an experienced billing staff.

Toll Free: 866-953-1278


 

 

Billing Team

Peak Performance patients are now able to quickly obtain help on insurance and billing information by calling our local, friendly and helpful billing staff. Billing statements will list a new toll free number to make it easy for patient to contact the Peak Performance Billing staff. Patients can also speak directly with our Billing staff, collocated with the New Bern Peak Performance clinic.

The most important improvement patients will experience is the ability the Billing staff’s ability to resolve issues quickly and directly.

At Peak Performance our primary goal is the wellness of our patients. To that end, we work closely with our patients on their specific financial and insurance needs in order that our patients can concentrate on improving their health. Our dedicated, experienced professionals will coordinate your insurance coverage, explain benefits and help resolve any related problems. Contact Peak Performance and discuss your insurance coverage prior, during or after your therapy.

First visit patients should plan on arriving 15 minutes early in order to complete medical history and insurance forms. To save time, you can also download and complete the required forms from the link below. If you chose to download and complete the form before arriving for your first appointment, please fully and accurately complete each form to include signatures. Please call or email us if you have any questions. Our Insurance specialist will confirm your insurance coverage and explain your benefits at the time of your first visit. We will file your insurance claims on a daily basis and bill you for non-covered cost.

Peak Performance New Patient Form (PDF document 40kb)*

 

Privacy Information

OUR PLEDGE REGARDING HEALTH INFORMATION:

We understand that health information about you and your health care is personal. We are committed to protecting your health information. We create a record of the care and services you receive from us. We need this record to provide you with quality care and to comply with certain legal requirements. We also share your health information with other health care providers and insurance companies in order to meet your health care needs and financial obligations.

In compliance with new government health industry privacy requirement (HIPAA), Peak Performance provides each patient a complete document of specific privacy requirements. We require each patient review and acknowledge our security and privacy policy.

Please see our Privacy Practices for more information. (PDF document 21kb)*

* Requires PDF Reader, Download for free at

 
 


© Copyright 2009 Peak Performance Clinics
New Bern Clinic
2009 Neuse Blvd
New Bern, NC 28561
(252) 636-9800

Jacksonville Clinic
122 Branchwood Drive
Jacksonville , NC 28546
(910)938-7555

Havelock Clinic
1202 E. Main Street
Havelock , NC
(252)447-4005
Greenville Clinic
2305 Executive Park Circle
Greenville, NC 27834
252-329-8800
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Designed in:

New Bern, NC