Peak Performance patients are now able to quickly obtain help on insurance and billing information by calling our local, friendly and helpful billing staff. Billing statements will list a new toll free number to make it easy for patient to contact the Peak Performance Billing staff. Patients can also speak directly with our Billing staff, collocated with the New Bern Peak Performance clinic.

The most important improvement patients will experience is the ability the Billing staff’s ability to resolve issues quickly and directly.

At Peak Performance our primary goal is the wellness of our patients. To that end, we work closely with our patients on their specific financial and insurance needs in order that our patients can concentrate on improving their health. Our dedicated, experienced professionals will coordinate your insurance coverage, explain benefits and help resolve any related problems. Contact Peak Performance and discuss your insurance coverage prior, during or after your therapy.

First visit patients should plan on arriving 15 minutes early in order to complete medical history and insurance forms. To save time, you can also download and complete the required forms from the link below. If you chose to download and complete the form before arriving for your first appointment, please fully and accurately complete each form to include signatures. Please call or email us if you have any questions. Our Insurance specialist will confirm your insurance coverage and explain your benefits at the time of your first visit. We will file your insurance claims on a daily basis and bill you for non-covered cost.

Peak Performance New Patient Form (PDF document 40kb)*

Privacy Information

OUR PLEDGE REGARDING HEALTH INFORMATION:

We understand that health information about you and your health care is personal. We are committed to protecting your health information. We create a record of the care and services you receive from us. We need this record to provide you with quality care and to comply with certain legal requirements. We also share your health information with other health care providers and insurance companies in order to meet your health care needs and financial obligations.

In compliance with new government health industry privacy requirement (HIPAA), Peak Performance provides each patient a complete document of specific privacy requirements. We require each patient review and acknowledge our security and privacy policy.

Please see our Privacy Practices for more information. (PDF document 21kb)*

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